By Harry McCracken
If ever a decade began dumb, it was this one.* When clocks struck midnight on January 1st and the dreaded Y2K bug turned out to be nothing but a mild irritant, it proved once again that the experts often don’t know what the heck they’re talking about.
Which was a relief–and a fitting way to kick off the technological era we’ve lived in ever since. Yes, it’s been an amazing time. But it’s also seen more than its share of misbegotten decisions, bizarre dramas, pointless hype, and lackluster products and technologies–often involving the same people and companies responsible for all the amazing stuff.