The Evolution of an Executive who has Successfully Weathered the IT Storm. PC Pitstop CEO Rob Cheng was featured in this profile by Regina Ciardiello at smbnation.com
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Now that we are back in the United States, my wife has become the #1 user of our 2008 Nissan Murano. I am really happy for her, but quite often, I want to run a little errand and I have no car. So I decided to buy a small affordable car as a second car here in Myrtle Beach.
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When I reflect upon myself honestly, I believe that I will always be a Windows user or to put it more bluntly, I don’t think that I will ever purchase an Apple computer. Here is my rational. I am curious whether others might feel the same way.
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We’ve been analyzing performance of computers for well over 10 years, and there is another sub system that can impact the performance just about as much as any of your traditional sub systems such as memory and processor. That is your internet connection. In today’s world, you really cannot run your PC well without an internet connection. Even when I am writing an article like this, I prefer to be connected to the internet to do on-the-fly fact checking, or quick synonyms, or whatever. This guide will tell you everything you need to know about your internet connection and how to get the most out of it.
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If you read the press lately, one would think that email is on its death bed. There are primarily two reasons why people are predicting email’s demise. First, people are using Facebook for email and the CEO, Mark Zuckenburg thought that they might give Google Gmail a run for its money with its Gmail service.
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November 3rd, 2010 was a sad day for me. I woke up from a sound sleep, and reached for my trusty Sony laptop at the foot of the bed. The peace from a good night’s sleep was quickly replaced with horror. My beautiful Sony laptop was broken. The screen was almost separated from the laptop’s body and keyboard. Apparently, while I was sleeping, my youngest son, Jesse (1 year 10 months), quietly slipped into the room and started banging on the keyboard.
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About three years ago, PC Pitstop hired a new developer that was about 25 years old. I met him in Myrtle Beach shortly after we hired him and we were at the bar chewing the fat. Some how the conversation turned to backing up your system.
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Thanks for the tremendous response to our last piece analyzing the state of the security industry. We firmly believe that using cloud technology can help us better understand security issues and therefore make better security products. In this edition, we decided to analyze the distinctions between security in different parts of the world. We analyzed which types of security threats were most prevalent by region. We also analyzed which security software was most prevalent by region.
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I joined FaceBook roughly about 1 year ago, and I have truly enjoyed the experience. I have connected with many old friends and relatives. Without FaceBook none of this would be possible, and hence my life is a little richer. But and this is a big but, Facebook is evolving into a dangerous place.
Let me give an actual example of how one can be tricked into downloading badware when on Facebook. First, I would like to introduce an old friend of mine, Duffy Conway. Duffy worked at Gateway in sales, and was consistently one of the company’s top producers. I left Gateway over 10 years ago, and I was delighted to have Duffy as my friend on Facebook.
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PC Pitstop Research analyzed 50,258 computers and found the following:
- 23% of computers have no active security protection.
- 14% of the computers had some sort of high level threat.
- Spyware is the most common malware threat followed by Rogue Security Software.
- Kaspersky protects the best against Rogue Security Software and Trend Micro is the worst.
- Symantec protects against spyware the best, and Kaspersky the worst.
- Trend protects the best against keyloggers and Avast fares the worst.
- Kaspersky protects against viruses the best, and Symantec tails the pack.
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By Rob Cheng
I ran into Mark Tobias here in Rio de Janeiro. We were both attending a party to commemorate the third anniversary of the passing of a dear friend of ours, Doug Matheson. I soon found out that Mark is known as the tax man. No, he doesn’t work for the IRS, so don’t fly an airplane into his building. He is the software tax man. As our sales tax code gets continually more complex, Mark is the expert that writes the software to make sure that all the sales tax codes are being followed when we make an online transaction.
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PC Pitstop is 10 years old. Can you believe it? That’s right, PC Pitstop officially opened its doors in March 2000, exactly 10 years ago. As a former SVP at Gateway Computers, I had noticed that support costs were growing faster than revenue. “There had to be a way to automate the process of diagnosing and fixing common computer ailments”, I thought. And voilà, PC Pitstop was born.
Our tests were revolutionary for its time using principles of cloud computing that would become popular close to a half decade later. As millions of computers came to our web site for PC help, we were also able to collect the world’s largest database of PC statistics.
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Welcome to a brand new and exciting addition to the PC Pitstop blog, Extreme PC Makeover. It’s happened to all of us. Your PC is getting old and it has slowed down to a crawl. You begin to look at the new computer ads in the Sunday newspaper. But you don’t really need a new PC, you need a PC Makeover. That’s the name of our new promotion, where some lucky soul will not need to buy a new computer because we will get that PC running like new and 100% for free. The only catch is that we get to write about it for this column. Just fill out the application below to see if you qualify.
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Hello all PC Matic users! First off, thank you for purchasing PC Matic and the confidence you are placing in us, PC Pitstop, to keep your PC’s running fast, stable, and secure. Thank you.
PC Matic is like no other PC maintenance tool. The key reason is PC Matic’s architecture is based on cloud computing. PC Matic behaves much more like a web site than a typical Windows application. For example, Google is always adding new features into its search application. There is no Google release 2.0. You just go to Google and the latest technology is always at your disposal. Simple.
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2009 was a great year at PC Pitstop. We have a lot to be proud of in the past year. We now have three products that can be considered best in breed, PC Matic, Optimize 3.0, and Driver Alert 2.0. More importantly, we have assembled an incredible team of dedicated and talented individuals. From development, to marketing, to customer service to technical support, we are striving to be the best we can be.
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By Rob Cheng
Welcome to yet another edition of the Free Software News. One of the reasons that I love the Windows world is the availability of lots of high quality and totally free software. I love using free software and here are some tips and advice from the world of free software.
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I was at a party, and more than one person asked me for advice buying a new computer. Here’s what I told them and I thought I would share.
Are you sure you need a new computer? This is not popular advice, but I honestly believe that most people don’t need a new computer. The main reason people purchase a new computer is because the old one is slow. The first question is whether they might want to save the money and get the old one running faster. It’s not just the money. You usually lose a day getting the new computer running like you want with all of your files moved to the new one.
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We are living in amazing times. The world is changing at an incredible rate. Check out this video called “Did You Know?“. The point behind the video is that the world is changing very quickly. Indeed. Where it all ends, nobody knows. But let’s take a look at one aspect – the internet.
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First off, if you are reading this letter, I want to thank you. Thank you from each and every person working at PC Pitstop. If you are interested in purchasing a PC Pitstop product, we thank you for your interest. If you have purchased our product, we thank you even more. Moreover, I want thank you for telling your friends about our products, and saying all the great things that I have read over the years. Believe me, we read them all, and we love them.
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There has been a lot of buzz lately about the iPhone replacing the PC. Here’s one from my buddy, Harry McCracken. The owner of the Dallas Mavericks, Mark Cuban, wrote a piece as well. There is certainly a lot of buzz and hype about the iPhone, but as a practical matter, the iPhone is nowhere near able to significantly encroach onto the venerable PC’s territory. As I write this, I am thinking of all my friends that have iPhones, and the look of pride on their face. I am not trying to rain on that parade, I just honestly do not think of the iPhone in the same category as the PC. Here’s why.
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Welcome to the World of Free Software. We at PC Pitstop have a very unique view on free software because we test so many PC’s every day! As I have already documented, I love free software. Not because of the price tag, but because in many instances, the free software is superior to its capitalistic competitors.
It’s a fine line for a software company, but most freeware entities spend almost all of their activity and money on development. Balance that against a more typical company that spends money on marketing, distribution, OEM partners, etc.
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