PC Matic Phone Number — It Doesn’t Exist

How to Get PC Matic Support Recently it has been brought to our attention there are several different companies and support organizations that are claiming to provide technical support for PC Matic.  These individuals are posting a fake PC Matic phone number, claiming to offer support.  Please know, PC Matic is in no way affiliated […]

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Advertising Methods of America’s Antivirus – PC Matic

PC Matic – A Direct Response Advertiser Lately, we have been receiving a significant amount of feedback regarding ad placements, specifically when they air.  This feedback has included praise for what shows we air on, to indifference, to threats of boycotts.  We wanted to address these concerns immediately, however, there are a few things people […]

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One of the Largest Independent Antivirus Testing Organizations, AV-Test, Certifies PC Matic

PC Matic

PC Matic Earns Second Consecutive AV-Test Certification PC Matic first tested with AV-Test in the fall of 2017, and earned its first AV-Test certification at that time.  In January and February of 2018, AV-Test conducted another round of testing in their Home Windows test category.  The testing resulted in AV-Test awarding PC Matic 3.0 with […]

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Scammers Target PC Matic Customers with Malicious Email

Malicious Email Sent to PC Matic Customers Today our tech support team received a help desk ticket from one of our a diligent customers inquiring about the email below: They knew something wasn’t quite right, and our help desk team immediately knew it was a scam. PC Matic customers must be advised, this email is […]

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Official PC Matic Support – Get it Now

How to Get PC Matic Support Recently it has been brought to our attention there are several different companies and support organizations that are claiming to provide technical support for PC Matic.  Please know, PC Matic is in no way affiliated with these companies, nor can we confirm their legitimacy.  Legitimate PC Matic support is […]

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Fake PC Matic Phone Number Published Online

BEWARE: Scammers Post Fake PC Matic Phone Number This isn’t the first time scammers began targeting PC Matic users.  In the middle of 2017, there was a scam going around where hackers would call PC Matic users claiming to be our support team.  Now there is a website, www.pcmaticsupportnumber.com, that is scamming our customers into […]

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Top Antivirus Lists: Why Isn’t PC Matic Listed?

PC Matic

Top Antivirus Software Websites Recently we’ve received a plethora of questions regarding PC Matic’s lack of presence on top antivirus lists.  We’d like to take the opportunity to share with you why PC Matic is not “featured” on these “top” lists. These sites are often “pay to play”.  Meaning, the company pays to be listed.  […]

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Legitimate PC Matic Support – Where and How to Access It

How to Get PC Matic Support Recently it has been brought to our attention there are several different companies and support organizations that are claiming to provide technical support for PC Matic.  Please know, PC Matic is in no way affiliated with these companies, nor can we confirm their legitimacy.  Legitimate PC Matic support is […]

3,840 total views, 36 views today

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PC Matic Tutorial Walks Users Through Platform

Interactive PC Matic Tutorial With the comprehensive tools, and various capabilities that come with PC Matic, users are frequently asking questions about the security program.  Customers want to be certain they are capitalizing on all of the features and protection PC Matic has to offer. It was because of these consumer questions, our team decided to […]

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PC Matic Named Best Anti-Malware Solution by American Security Today

PC Matic Awarded Platinum ASTORS Award Last week, PC Pitstop, the makers of PC Matic were awarded the Platinum ASTORS Award for the Best Anti-Malware Solution by American Security Today. American Security Today’s 2017 ASTORS Homeland Awards Presentation Luncheon at ISC East was an overwhelming success.  The ceremony brought over 100 professionals from across North America and the […]

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PC Pitstop Boosts Capabilities Across the Board

PC Pitstop Enhances Software Capabilities Significant enhancements were made to PC Matic, PC Matic Pro and PC Matic MSP throughout the third quarter of 2017.  A majority of the additions to the programs were a direct result of consumer feedback.  Each of the enhancements are listed below, as well as which platform the change was […]

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PC Matic Sponsors Top Cyber Security Event in the World

PC Matic

PC Matic – A Gold Level Sponsor at VB2017 PC Matic is a proud sponsor of the world’s top cyber security event, Virus Bulletin International Conference (VB2017).  The conference is taking place in Madrid, Spain from October 4th through the 6th.  This is the second consecutive year PC Matic has sponsored this event. This year, more […]

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How To: Enable PC Matic Scan Results Emails

Enabling PC Matic Scan Emails Security solutions tend to run in the background of PCs, meaning users rarely aware that they are working.  Consumers have to trust that their solutions are keep their data safe.  However, sometimes it is nice to get affirmation.  For those who are PC Matic customers, the software offers the ability […]

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BEWARE: Scammers Using PC Matic Name

Scammers Use PC Matic Name to Lure Victims This isn’t the first time the PC Matic name has been associated with a scam.  This time, scammers are using the name PCMaticPlus.  They are using this to execute tech support scams.  The scams may range from charging a ridiculous amount per minute to “fix” your computer, […]

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ATTENTION: PC Matic Customers in the Kansas City Area

PC Matic

PC Matic Sponsors Kansas City Tech Security Conference The tech security conference is scheduled for Thursday, September 21st, and will be located at the DoubleTree by Hilton, in Overland Park.  This all day event will feature industry experts  discussing current security and compliance issues.  Some of focus points include social media, email, internet and cloud security. […]

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How PC Matic Mitigates the Threat of Phishing Attacks

Phishing Attacks – One of the largest cyber threats facing users today A phishing attack, or email that includes a malicious link or attachment, has been a growing threat throughout this year.  Why?  Because email addresses are very easy to obtain.  Whether it is through a security breach of a business or a website leak, […]

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PC Matic Collaborates With NEC – Boosting Global Sales

PC Matic is thrilled to announce reaching an OEM deal with NEC… In Japan, select models of PCs purchased with NEC Direct, will have PC Matic pre-installed on their device.  The partnership is enhancing not only global sales, but cyber security across the world. So far, thousands of PCs have been sold with PC Matic […]

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Shifting Cyber Security Industry Focus To Detection Rates

Security Strategy – Shifting the Industry’s Focus Rob Cheng, founder and CEO of PC Matic, was featured on Malware Threats Exploding: Profit with New Endpoint Security, a channel cast  hosted by The Channel Co.  During which, Rob shared his stance on the importance of preventative malware detection.  As well as stressing, security solution consumers need […]

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1 Out of 5 PC Users Lack Real-Time Protection

Study Shows Over 20% of PC Users Lack Real-Time Security PC Matic recently conducted a study on the number of PCs that are currently running without the protection of an anti-virus (AV) solution.  A total of 35,609 were scanned for security protection.  Out of those, the results were broken down based on operating system. Looking at […]

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BEWARE: Scammers Illegally Portraying PC Matic

Scammers Portray PC Matic A previous PC Matic customer recently posted a review on Facebook expressing frustrations that the PC Matic sales team was contacting her after her annual subscription had expired.  The calls were occurring multiple times a day, as late as 10 p.m.  First, PC Matic wants to assure all of its customers, […]

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Misconceptions: PC Matic’s Whitelist

Recently, an article was posted on CIO.com and other IDG outlets, titled “Yes, you still need endpoint malware protection”, questioning the need for end point security. Several publications pointed out that end point security is not needed, due to the operating systems and other components being more secure. However, as we’ve seen in the most […]

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Join a Live Webinar by PC Matic Top Execs Explaining PC Matic 3.0 Engine

PC Matic 3.0 Webinar – Open to the Public Often times these questions are asked — Why should I use PC Matic?  What makes your solution any different than other programs available?  Do you really detect everything like your commercial says? Fortunately, all prospective and current PC Matic users have the opportunity to join a […]

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PC Matic Boosts Protection With File-Less Ransomware Detection

Enhancements Set PC Matic Further Apart from Competition PC Pitstop, makers of PC Matic, PC Matic MSP and PC Matic Pro have made several updates over the last few months to their security solution.  The recent changes made to the software include the ability to detect file-less ransomware.  Traditional malware, including ransomware, required an executable […]

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Malware Detection Rates Revealed for 28 AV Programs

The Drive for Awareness In November of 2016, PC Pitstop, makers of PC Matic, commissioned a test with AV Comparatives focusing on ransomware and virus detection.  This test was commissioned in an effort to stress the importance of detection rates.  PC Matic chose to commission the test because several anti-virus (AV) companies choose not to […]

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PC Matic or PC Matic Pro — Which Solution is Best for You?

PC Matic

PC Matic Compared to PC Matic Pro Often times, we get questions from potential consumers asking which security solution would best meet their needs, PC Matic or PC Matic Pro.  To address this, we created the table below which provides the different features in each solution.  Additional information regarding each feature is included below.   Automated Global Application […]

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PC Pitstop Named One of CRN’s Top Security Vendors

 PC Pitstop Included In Top 20 Endpoint Security Vendors As part of CRN’s annual Security 100 list, they also released the top 20 companies making a mark in the endpoint security market.  PC Pitstop was featured on this list, with CRN stating, “PC Pitstop, well-known for its consumer PC Matic offering, has been seeing increased traction […]

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PC Matic Removes Registry Cleaning Tool From Default Programming

PC Matic

Registry Cleaning Tool Removed From PC Matic Default Effective immediately, PC Matic will be removing the registry cleaning from the default version of its security software.  The option will remain within PC Matic; however, in order to use it, subscribers will need to enable the feature.  Step-by-step instructions on how to do so, are provided at […]

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Malwarebytes Misclassification of PC Matic Resolved

Malwarebytes began detecting PC Matic as a Potentially Unwanted Program (PUP) / Potentially Unwanted Application (PUA)  on December 5th.  We immediately initiated efforts to resolve the issue. On December 23rd, we made contact with the proper people at Malwarebytes. After that point, the Malwarebytes personnel were responsive and professional, including working through the holiday weekend […]

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PC Matic Expands to Android Protection – Available Now on Google Play

With malware threats on mobile devices increasing at exponential rates, we determined it is time to expand our award-winning protection, PC Matic, to Android devices.  This mobile security solution provides our real-time protection as well as on-demand scanning. This security solution allows for peace of mind when installing apps.  PC Matic for Android devices scans […]

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Network World Weighs in on Malwarebytes’ Accusations of PC Matic Being a PUP/PUA

“Never Disable A Competitor” In an opinion piece on Network World, Andy Patrizio broke down the current situation between our company PC Pitstop and Malwarebytes. Andy believes that an anti-malware product should never disable a competitor and he even dinged Microsoft for doing that in the past. He also states that, “The idea that one Microsoft security partner would […]

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What Does PC Matic Do?

PC Matic

PC Matic is the collection of all of PC Pitstop’s technologies under one hood and one integrated architecture. PC Matic comes with SuperShield, our real-time protection component that uses a global whitelist to stop all known bad and unknown malware from running. It also removes “junk” files to free up disk space, adjusts Internet settings […]

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Accredited Organizations Deem PC Matic as Legitimate Security Solution

Is PC Matic malware? Malware, or malicious software, is a categorization of software that is intended to cause damage or disable computers and computer systems.  Taking into consideration the definition of malware, it can determined PC Matic is not malware.  PC Matic is not malware.  Here is why: 1.       PC Matic is a certified anti-virus product by the ICSA Labs.  ICSA […]

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RansomFree Vs. PC Matic – How They Stack Up

PC World recently published an article on a new software that is claiming to block ransomware, RansomFree.  RansomFree is a behavioral analysis software that runs in the background of your PC by collecting data on what is considered normal behavior and what is considered not.  If any red flags arise, the software will stop the […]

3,642 total views, 5 views today

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PC Matic Earns Best New Product of the Year Award by Best in Biz

November 30, 2016 – PC Matic has been named a bronze winner in Best New Product of the Year – SMB in Best in Biz Awards, the only independent business awards program judged by members of the press and industry analysts. Developed, researched, and supported in the U.S., PC Matic is the only trusted security […]

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The Most Important Security Test in a Decade

In the 1970’s, the United States suffered an oil shortage. There were long lines at the gas pump, and people began stealing gas from one car to another. One outcome of the crisis was the federal government created a metric (MPG) to measure vehicle fuel efficiency. Today, all cars have an MPG ratings, and more […]

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“I Know I am Protected With PC Matic.” – Karla W., PC Matic Subscriber Since 2012

Karla W. first came to PC Pitstop to meet her PC optimization needs in 2008, and has been a loyal PC Matic subscriber since 2012.  Today I had the opportunity to speak with Karla one-on-one about her experience with our security software.  Prior to using PC Matic, Karla said she experienced various malware attacks.  Which […]

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PC Matic Makes Nothing Happen! Wait, What?

There is something to be said about nothing happening… The idea of nothing happening sounds bad, right?  We want stuff to happen!  Unless we’re talking about your PC’s security.  If something happens, referencing your PC’s security, that isn’t a good thing.  That means that today’s cyber security threats have infiltrated your system.  When something happens, […]

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PC Matic – The World’s Best Computer Protection Software

PC Matic customer reports having the world’s best computer protection… “PC Matic is the world’s best computer protection software. It has protected my computer for years now and I never have any problems. I can’t say that with other programs I have used in the past. PC Matic is absolutely the best your money can […]

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