PC Pitstop is 10 years old. Can you believe it? That’s right, PC Pitstop officially opened its doors in March 2000, exactly 10 years ago. As a former SVP at Gateway Computers, I had noticed that support costs were growing faster than revenue. “There had to be a way to automate the process of diagnosing and fixing common computer ailments”, I thought. And voilà, PC Pitstop was born.
Our tests were revolutionary for its time using principles of cloud computing that would become popular close to a half decade later. As millions of computers came to our web site for PC help, we were also able to collect the world’s largest database of PC statistics.