Ask The Pros

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By Steve Hogan

You can access Windows System Restore right here from the same System Properties. Click on the System Protection tab/ System Restore /Restore Files and Settings/Next/Pick a Date and follow the prompts. This is also the same area to create a new restore point or to reduce the amount of space alloted to system restore or even turn off System Restore.

Take the time to familiarize yourself with this area and you will feel much more confident in your ability to use your computer.

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Ask The Pros..USB Long Story Short

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By Steve Hogan

Carol Asks: I need to buy an external hard drive. I have a USB 2.0 on my Dell computer. All the external drives that I see have a” USB A” or” USB B”. I am unable to actuall go look at the connections and am wondering if they are compatable with my “USB 2.0
Your help would be greatly appreciated.

Carol

It’s all in the cord. Without the right cord, what have you got? Nothing, that’s what.

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ASK THE PROS September

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A new school year can be stressful for the kiddies heading back with books, backpacks, and probably some new laptops here and there. This is a great time to make sure their computer is ready for a new year. Give them a system clear of Virus and spyware. Clear out old temp files. Defrag the hard drive. You never know how much space is needed for taking notes frorm the new teacher.

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Chris Pirillo Video: Having Problems with Win XP SP3

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Sometimes, it’s easy to upgrade to the latest and greatest version of a piece of software. Other times, you may have a lot of trouble. That’s the fun of working with software. Microsoft rolls up a whole bunch of patches and bug fixes, and throw them out there. Those are called service packs, of course. Windows XP is on service pack 3 currently. Louis from the PCPitStop community wrote in to ask about a compatibility issue with XP SP3.

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ASK THE PROS July Drive Management

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Howdy and Happy Independence Day to everyone in the US. The past week has seen more questions on drives and boot problems so I decided to take a good look at Windows Disk Management. Disk Management has always been a good utility, but starting with Vista and continuing into Windows 7, it has become a powerful and simple way to format and partition drives. You can manage the drive your booting from, or you can format and partition new drives for later installations and use.

Let’s take a look at this weeks question and see where it takes us.

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ASK THE PROS 2009 Laptop Drives

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Things have picked up in Ask The Pros this month. It makes me think that many of us are upgrading our systems as opposed to passing them along and replacing. I know I’m using the same system I had two years ago and for me that’s a long time.

That brings us to a question from Mary. She’s beating all around the edges of a problem I ran into last year. All I wanted was to upgrade to a newer, faster laptop drive. As usual, it didin’t turn out to be that easy.

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ASK THE PROS 2009 Booting and Burning

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Another busy week for ASK THE PROS. Some interesting questions that cover a lot of ground so let’s get to it.

Q. K. Woods asks: How do I make a bootable disk with an ISO file?

A. Thanks K. Woods, You are correct, an ISO image or file is used to make a bootable disk. It’s a CD image file that instructs your system to give a prompt to boot to CD when installing operating systems or anything that needs a bootable disk. They are also commonly used for Games.

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ASK THE PROS 2009 Drivers and More Drivers

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Every week ASK THE PROS receives questions about drivers. They are not always the same but between looking for specific drivers and wanting to know how to find drivers, the questions mount up. A few weeks back I referenced our Drivers 101 offering. It comes with every DriverAlert subscription. It’s an excellent guide but there’s something missing. How do I save the drivers that are installed on my PC now?
That’s the question to start this month’s ASK THE PROS.

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ASK THE PROS 2009 Free Security and Fast Boot

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Lots of new questions in the Ask The Pros box this week. This first, answered by Doug Bender, will help not only Dave, but anyone who might have a compromised system. Taking advantage of the talent on our forums is an area of PC Pitstop that many people miss. Help from our fourms is a big part of our fight to keep your system clear of malware and running in top form.

Q. Dave Asks: “Hi Pro’s, Here’s my problem. Sometime after my daughter’s last visit from college my computer stopped recognizing me as the “administrator” on my “network.” Since then I have lost my control panel and can’t make any changes to my system.

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Ask The Pros 2009 Windows Mail

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GMail, HotMail, WindowsMail, Whose got Mail?

We all do, so see what’s going to be the next big deal in the battle to control your e-mail. Microsoft in, all it’s wisdom, is pushing to integrate e-mail, instant messaging, photo sharing, blog publishing, and a host of other applications into a neat and tidy package called Windows Live Services. Although not included as a part of the new Windows 7 operating system it is available for download from Windows Live Download and integrates seamlessly.

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Ask The Pros Vol.3 2009 Drivers

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Getting tried of confusion over drivers? Drivers 101 is included in this edition and it’s going to be a big help to a lot of people. Simple, concise information to remove all those questions and get you on track to understanding drivers.
Ever have problems opening a link in Outlook Express?
Are the BIG BOYS giving you the run around? Let them know what you want and get help before your out of warranty.

Q. Becky asks: I have a HP Pavilion a1700n running Windows Vista Home Premium. After 9 months or so all of the USB ports stopped working. I’ve never even plugged anything into the one on the back of the tower. I’ve tried different flash drives but it doesn’t recognize them. Printers plugged into any USB port do not work. I tried to follow the steps given on

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Ask the Pros Vol.2 2009 RAID

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Thank you for the huge number of questions sent to:

Ask The Pros

We’ve had an overwhelming response and we’re doing our best to read each and every one. I sincerely wish we could answer your questions directly but the numbers make that impossible. I’ll continue to select those that occur most often. Keep them coming, and don’t be afraid to submit more than once.

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Ask the PC Pitstop Pros 2009

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Ready for a new and improved 2009? If so, let’s kick off the season with one that bothers everyone using Vista and IE7. It’s all about the icons and it droves us all crazy.

Q. Ron T asks: “I have Vista SP1 and IE7. The icons assigned by websites get switched to the generic box or to another icon. This is after I have the websites icon assigned to my shortcut. When I go to the website the old icon precedes the web address, but I can’t get it to my shortcut to that website. Thank s if you can help.”

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