Low Cost IT Tools for MSPs
A great article from channelpronetwork.com illustrates the unique opportunity our PC Matic MSP platform – presents managed service providers with. PC Matic MSP is a powerful cloud based remote management & monitoring tool that allows Managed Service Providers to easily provide their customers with innovative technology that automates endpoint performance optimization tasks and delivers award winning security protection. While, offering MSPs unique opportunities to maximize efficiency and profitability.
Opening Doors with Low-Cost IT Tools By Samuel Greengard | channelpronetwork.com
Freeware and freemium RMM and PSA solutions cost less and serve as an entry point for selling other services.
To be sure, freeware and freemium products aren’t as famous as big-name solutions. However, they often cost less and frequently serve as an entry point for building a relationship and selling other products and services. Nowhere are the stakes greater for MSPs than in the remote monitoring and management (RMM) and professional services automation (PSA) markets. “In many cases, freebie and low-cost tools for ticketing and IT management are thriving,” says Vlad Mazek, CEO of Orlando, Fla., managed services firm ExchangeDefender and the creator of the popular business automation tool Shockey Monkey.
(Amy Rutt, board president of the Managed Service Provider Consortium (MSPC) and CEO of Ciracom, an Alexandria, Va., IT solutions and managed services provider) Rutt says that MSPs must accept the reality that traditional RMM and PSA products are fading in importance and, as this occurs, channel pros and others must focus on adding value through consultative services and helping customers piece together technology more effectively.