10 Tips for Fixing Bluetooth Pairing Problems

10 Tips for Fixing Bluetooth Pairing Problems

by Christina DesMarais for Techlicious

Bluetooth is a technological wonder when it works right. Use these 10 tips to troubleshoot your Bluetooth pairing problems.–PC Pitstop.

Bluetooth is a popular method of wirelessly transferring data between two devices such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to Suke Jawanda, chief marketing officer for the Bluetooth Special Interest Group. He says about 2.5 billion Bluetooth products will ship this year alone, and that number will likely double within the next four years.

Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems as well as advice on what you can do about them.

Why Bluetooth pairings fail
Bluetooth depends on both hardware and software to work properly. Manufacturers such as Apple and Microsoft are increasingly including radios that speak the Bluetooth 4.0 language in their new hardware. But if you have a device — say, a two-year-old phone — that lacks this newer kind of radio, you won’t be able to connect with devices that only support Bluetooth 4.0.

When I recently tested a slew of sport watches, my Samsung Galaxy Nexus, which has a Bluetooth 3.0 radio, couldn’t connect with the Mio Alpha, an innovative device that monitors your heart rate without the need for a chest strap. My husband’s iPhone 5 was able communicate with the Mio Alpha, however, because every iPhone since the iPhone 4S is Bluetooth Smart Ready.

The good news, Jawanda tells me, is that most phones that have shipped over the last 18 months have a dual radio that communicates with Bluetooth Smart Ready devices as well as those equipped for previous versions of Bluetooth. So if your current phone isn’t Bluetooth Smart Ready, your next one probably will be.

But even if my phone did have the right kind of radio for Bluetooth 4.0, my current operating system, Android 4.2.2, doesn’t support Bluetooth Smart. Android users won’t be able to use Bluetooth 4.0 until they get Android 4.3 (assuming they have the right hardware). 


Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren’t going to be able to connect a mouse and a camera because a camera doesn’t support the Human Interface Device Profile. But if both a mobile phone and a wireless headset support the Hands-Free Profile, you should be able to pair them.

However, if the pairing failure is a matter of user error, there are steps you can take to get your devices happily communicating with each other.

Click here for 10 Bluethooth Pairing Troubleshooting Tips:

This excerpt appears with the permission of Techlicious.

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10 thoughts on “10 Tips for Fixing Bluetooth Pairing Problems

  1. Hey guys,
    I own both the original and the plus version of the Angle 3 previously released as well the the original OontZ XL model that is almost 5 years old now and they all still work great and I have never had any problems with any of them so I purchased this new Ultra model for my daughter. She is very impressed with the sound quality and loves the look. The white color was the clincher for her. My only issue with this model is that it has the audio lag when viewing a video and is slightly out of sync with peoples lips movements. I understand that the software needs to be updated but that requires a computer and following a download and install procedure. I wish that Cambridge SoundWorks would have corrected this problem before shipping these units out. At the very least offering a quick and easy way to update from a flash drive or simpler method. For anyone who says they do not hear much of a difference between the Plus and the Ultra models I suggest you make sure you are using this speaker properly as the difference in both volume and base is significantly superior on the Ultra model compared to the Plus model.

  2. Christiana I have a new Samsung Galaxy J3 smart phone. It has Bluetooth and is turned on. It will not pair with my two “I World” ear buds. My Samsung Galaxy 9 tablet has always connected with the two” I World” ear buds.

    DO YOU have any suggestions? Also, do you have any suggestions about my Home Business website?

    THANK YOU.

    P.S. I don’t understand why my tablet sometimes changes lower case LETTERS to upper case LETTERS. I have to correct it three times to get it straightened out. I left these examples above.

  3. My PC recognises Bluetooth speakers and headphones and shows them as connected, but the sound still comes through the PC rather than speakers or headphones.
    Using Windows 10 on a HP computer, any ideas?

  4. I have JBL headphones and a Rii mini i8 keyboard that will no longer pair with my fire tv stick. Recently I mistakenly cleared my stick of all data. How do I reinstate my bluetooth capabilities?

  5. My Bluetooth just stopped working the other day never had any problems there but it will not even find a device much less pair I factory reset my phone and it worked for like a half day now I’ve tried all I could think of any ideas where to go from here

  6. Just uninstall all aftermarket bluetooth apps then forget and repair your device you may need also need bluetooth volume app this worked for me on Android 5.1 Xperia

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