Analyzing the Time You Waste Online at Work
By John Dodge for Enterprise CIO Forum
Social analytics is latest term getting some buzz. And it has some real meaning – at least in concept.
According to a CIO.com story on the topic, social analytics examines things like e-mail and social media to determine where work time is being wasted.
It also goes by the name “social enterprise intelligence,” according to Seattle-based firm Volometrix whose home page paints this picture:
“The good news: you’ve put your best people on your biggest project. The bad news: The other five things they are working on.”
In short, the best resources are stretched thin. It happens every day in every company.
The idea is to take unused data to unearth bigger picture patterns such as time wasted in unproductive meeting.
Excerpt appears with permission from John Dodge.