Another Connecticut Facility Suffers From Cyber Attack

Two Ransomware Attacks Strike in Connecticut Last week, we reported on Middleton School District, located in Connecticut becoming infected with ransomware.  This led to only two of their six systems being partially operational.  Now, a week later the Derby Police Department released they too have been a victim of ransomware.  Although, there is no evidence […]

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Application Whitelisting – The Future of Security

Whitelisting Begins to Take Over Federal Security Application whitelisting, or the concept of only allowing known trusted programs to execute, is not new.  As a matter of fact, PC Matic has been doing it for almost a decade.  Over time, other security providers jumped on the bandwagon as well. With the increased offerings of application […]

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Timehop Suffers Data Breach, Exposing 21 Million Accounts

Security Breach Exposed Basically the Entire Timehop Database Timehop, an application that is tied to a users’ social media account(s) for the purpose of resurfacing posts and photos users may have forgotten about, was recently a victim of a serious data breach.  To be fair, the app is pretty neat.  It will show you things […]

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Missouri Regional Medical Facility Diverts Patients Elsewhere, Post Ransomware Attack

Missouri’s Cass Regional Medical Facility Falls Victim to Cyber Attack Cass Regional Medical Center, located in Kansas City, Missouri was infected with ransomware on July 9, 2018.  Health IT Security reported the organization responded with their emergency response efforts within 30 minutes of suspected infiltration.  The facility’s IT department is continuing work to restore the […]

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Ransomware Damages Projected to Total $8 Billion for 2018

Ransomware Damages Expected to Increase 60% Year-Over-Year Last year, PC Matic reported ransomware damages were expected to reach $11.5 billion by 2019; a 130% increase from 2017.  Now, nine months after that initial post, reports are suggesting that total is quite accurate, and unfortunately rather attainable.  According to our friends at KnowBe4, ransomware damages are expected […]

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Major Breach Impacts 340 Million American Customers and Businesses

Breach Releases Personal Details for Millions of U.S. Citizens and Businesses Have you ever heard of Exactis?  According to their website, the company states, “Exactis is a leading compiler and aggregator of premium business and consumer data”.  They go on to tout “With over 3.5 billion records (updated monthly), our universal data warehouse is one […]

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Top Tips for MSPs to Help Your Business Thrive

We are always on the lookout for tools and tips that will help you grow your business. This month, our friends – the sales experts at Managed Sales Pros share dynamite insight on how to boost your profitability through security sales.  Let us know what you think. Selling Security The hottest of hot initialisms right now […]

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Have a Digital Wallet? Better Check Your Address!!

New Malware Variant Alters Digital Wallet Addresses It seems like, since the Bitcoin boom, there has been a higher growth of digital wallets or the wallets where crypto-currency is stored.  Now, with the spike in mining crypto-currency, digital wallets need to be increasingly secure.  Unfortunately, they are not very user-friendly.  Often times, in order to […]

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Over Half of Company Execs Are Paying Hacker’s Ransom Demands

A Majority of Executives are Paying Hackers According to Bitcoinist, a new study has been conducted regarding ransomware attacks and the tendency of those hackers of getting paid.  Merrill Research surveyed 232 executives worldwide, and 69% said their company faced a ransom attack in the past year.  This is a significant jump, considering only 14% of […]

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New Hampshire City Spends $156k to Restore Computers

Portsmouth New Hampshire Recovers From Malware Infection, For the Small Price of $156,000 After a nasty virus infection, beginning in March of 2018, the city of Portsmouth, New Hampshire is beginning to recover.  The virus determined to be an Emotet Trojan horse began sending out fraudulent emails stamped with the addresses of city officials and […]

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Connecticut School District Attempts to Remediate After Ransomware Corrupted Systems

Middleton Schools in Connecticut Suffer from Ransomware Attack Another ransomware has hit, yet another, school district.  This time, it was Middleton District Schools, located in Middleton, Connecticut.  The cyber attack is currently under investigation.  Meaning, very few details are being released.  What we do know is, an unknown ransomware variant infiltrated the school’s systems on […]

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IRS Takes Major Hit in Cyber Security Audit

Rushed Remediation Leads to Major Issues for IRS In 2015 the IRS experienced a major security breach, potentially impacting 350,000 taxpayers.  The breach was a direct correlation to the lack of controls the Internal Revenue Service (IRS) had in place for taxpayers to use its “Get Transcripts” option.  This option allowed taxpayers to obtain their […]

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PC Pitstop and PC Matic Pro win in the 13th Annual 2018 IT World Award® for IT Vendor Achievement and Endpoint Security

PC Matic Pro

The Information Technology Industry’s Coveted Hot Companies and Best Products Award Winners will be honored at the 2018 SVUS Red Carpet Awards Ceremony Dinner in San Francisco on Monday, July 30, 2018. Sioux City, Iowa – June 27, 2018 – PC Pitstop, makers of PC Matic Pro announced today that Network Products Guide, industry’s leading […]

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New Ransomware Scam Demands Payment Before Infection

Ransomware Scam is Just That – A Scam A new ransomware scam was recently discovered, where hackers are now demanding payment prior to infecting the user’s device.  The hackers have been sending out emails claiming they are going to infect the user’s device on a specific date.  Once the infection takes place, the data will […]

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The Deep Dive Into Application Whitelisting

Application Whitelisting – What is it? Before we dive too deep into the concept of whitelisting, readers must understand what application whitelisting is.  In addition, understand how it differs from alternative cyber security methods.  First, application whitelisting is a proactive approach to cyber security.  A security solution that employs application whitelisting will only allow known […]

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The Water Can’t Get Any Hotter for Kaspersky…

European Union (EU) Votes to Ban Kaspersky Labs Products On May 25, 2018, European Parliment released the Report on Cyber Defense.  In this report, specifically item #76 (see excerpt below), it specifically states Kaspersky Labs has been confirmed as malicious. 76.  Calls on the EU to perform a comprehensive review of software, IT and communications […]

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Liberty Life Attempts to Recover from Cyber Attack

Liberty Life Insurance Suffers from Ransomware Attack Liberty Life insurance, headquartered in Southern Africa, is attempting to recover from a ransomware attack.  On June 16, 2018, the organization notified millions of their customers the company had been the victim of a cyber attack.  As a result, several emails and attachments that were encrypted.  In addition, there […]

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Gartner Security and Risk Summit – Everyone Who’s Anyone in IT Was There

Gartner Security and Risk Summit Recap Last week I had the privilege of attending the Gartner Security and Risk Summit in National Harbor, Maryland.  Anyone who is anyone in the IT industry was present. The agenda was filled with presentations from C-level executives from major enterprise organizations, including Robert Herjavec from the Herjavec Group.  Needless […]

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Indian-Based Tech Support Scam Settles with FTC for $136K

FTC Settles with Tech Support Scammers — Again… In October of 2017, the FTC and the State of Alabama settled with multiple tech support companies who were scamming victims out of hundreds of dollars.  Now, less than a year later, the FTC settled with another individual tied to two more Indian-based technical support scam companies. […]

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FBI Recovers $16.4M After Catching Phishing Ring

FBI Hooks a Major Phish This week, the FBI had a big win when it comes to making a dent in cyber crime.  After investigating a crime ring, the FBI, Secret Service, Postal Inspection Services, Homeland Security Investigations, and Treasury Department arrested 74 alleged cyber criminals for taking part in a business email scam.  A majority […]

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Atlanta’s Ransomware Attack Costs Continue to Increase

The City of Atlanta’s Ransomware Attack Costs Keep Growing On March 22nd, PC Pitstop shared the story of the SamSam ransomware attack that took down the City of Atlanta.  It took almost a week, before the city’s offices were able to turn on their computers, and now, almost three months later, the infection is still […]

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PC Pitstop Earns Major Awards in Leadership, Professional Development and Management

PC Pitstop, headquartered in Sioux City, Iowa has outperformed other well-known small and medium-sized companies on recent business rankings conducted by Comparably.  Comparably uses employee feedback to gather information comprehensive compensation and culture data within the organization.  They then rank the companies based on this employee feedback. PC Pitstop Earns Recognition by Comparably for Three Major Categories […]

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Best Practices for PC Matic MSPs and VARs

PC Matic Pro

You asked, and we answered. Below our MSPs and VARs will find version 1.0 of the requested Best Practices documentation for PC Matic Pro and PC Matic MSP. This documentation covers our official recommendations for scan settings, scan frequency, Super Shield configurations, implementation and rollout procedures, and more! Best Practices Documentation PC Matic Pro PC […]

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Minnesota Facility Paid Hacker’s Ransom Demands

Minnesota Mental Health Facility Falls Victim to Ransomware Attack Associates in Psychiatry and Psychology, located in Rochester, Minnesota discovered its files had been locked with the ransomware variant deemed Triple-M on March 31, 2018.  Beyond locking the facility’s files, the attack also disabled the computers’ system restore functions and reformatted the network storage device; which was […]

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Maintaining Cyber Security While Traveling This Summer

Cyber Security Shouldn’t Take a Backseat for Summer Travel While traveling this summer, it is entirely likely users will find themselves in need of a WiFi connection.  Often times, users will connect to a public WiFi connection to conduct whatever business they need to accomplish.  This may include online banking, checking work emails, researching a topic, […]

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Are Russian Hackers Planning a Massive Cyber Attack?

Concerns Arise Over Potential Cyber Attack Targeting Ukraine According to BleepingComputer, some major fears are arising regarding a potential cyber attack that is targeting Ukraine.  So far, over 500,000 routers, in 54 different countries, have been infected with a malicious virus deemed VPNFilter.  The infected devices include: Linksys, Models: E1200, E2500, and WRVS4400N Mikrotik RouterOS for […]

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Baltimore Medical Facility Finds Two-Year-Old Malware, Leaving 500K Patients Exposed

Cyber Attack That Occurred in 2016 was Just Discovered, leaving 500,000 Patients Affected LifeBridge Health located in Baltimore, Maryland, was the victim of a malware attack on September 27, 2016.  However, what is most concerning is, the attack was not identified until March 17, 2018. In March of 2018 hospital officials became aware there was […]

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Lakeshore IT Solutions Capitalize on Partner Program Lead Generation Opportunities 

Lakeshore IT Solutions Capitalizes on PC Matic Pro’s Lead Generation Program Rian Yablun, of Lakeshore IT Solutions, recently shared his experiences with the lead generation opportunities offered to PC Matic Pro partners, and how the Lakeshore IT Solutions team is capitalizing on these opportunities. “About two years ago, our Synnex representative asked if we would […]

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Ransomware Takes Down Another Medical Facility – This Time in Michigan

Michigan Medical Facility Suffers Ransomware Attack Allied Physicians, located in Michiana, Michigan was the victim of a ransomware attack on May 17, 2018.  Reports confirmed the computer network was quickly shut down in an attempt to contain the cyber attack.  Although, officials would not disclose how long the firm’s systems were impacted, they did indicate […]

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New Feature – Security Data Visualization

Today we released a new view in your management console to provide data visualization and insights into the activity and behavior of your devices. After logging in, check out the new default tab – Security Stats! Here you’ll see several views covering Device Security Status, Process Executions, Daily Files, and Malicious Scripts. Chart Details Device […]

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PC Matic – The Fake Virus Experts

Imagine this alert showing up on your screen.  Scary thought, right? This message, and one’s similar, are intended to scare users and force them into acting promptly by calling the toll-free number listed in the alert to fix the issue identified.  The problem is, these alerts are completely fake.  There is nothing wrong with the computer, therefore […]

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PC Matic Pro Named Innovative Product of the Year – Threat Detection Finalist in 2018 Cyber Security Awards 

PC Matic Pro

 PC Matic Pro is pleased to announce that they have been selected as finalists in the Innovative Product of the Year – Threat Detection for the 2018 Cyber Security Awards. The Cyber Security Awards were established in 2014, to reward the best individuals, teams and companies within the cyber security industry. Excellence and innovation are core […]

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Why There’s Not a PC Matic Phone Number

How to Get PC Matic Support Recently it has been brought to our attention there are several different companies and support organizations that are claiming to provide technical support for PC Matic.  These individuals are posting a fake PC Matic phone number, claiming to offer support.  Please know, PC Matic is in no way affiliated […]

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Dutch Government Removes Kaspersky After Fears of Digital Espionage

Issues for Kaspersky Continue to Snowball… The Dutch government released a statement on May 14, 2018 stating they would be phasing out the use of Kaspersky Labs products on government devices, due to the “national security risks” the software presents.  According to CNET, Justice Minister Ferdinand Grapperhaus wrote a letter to Parliament stating the Russian […]

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Malicious Apps Return to Google Play with Simple Name Change

Apps Riddled with Malware Return to Google Play Store On a regular basis, app stores are conducting security scans on potential apps to ensure their legitimacy.  They do this for a couple reasons.  First, app stores do not want their platform to be used as a breeding ground for malicious activity.  Secondly, the store will […]

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Ohio Police and Fire Departments Suffer Two Ransomware Attacks Within a Month

Ransomware Takes Out Ohio Police and Fire Departments, Again… Riverside Fire and Police Departments, located in Ohio, have been the target of recent ransomware attacks.  In mid-April, an undisclosed ransomware took down the public municipality’s networks.  Officials reported, they did not pay the ransom demands, instead choosing to work with their IT staff to rebuild […]

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Avoid Potentially Unwanted Programs With Simple Download

Potentially Unwanted Programs Are a Nuisance, Avoid Them Now Potentially Unwanted Programs (PUPs) are a common inclusion on various downloadable programs.  Often times, they are found in free programs and applications.   Unfortunately, users do not take the time to disable these programs from installing in addition to the programs their intentionally installing.  Users become, as […]

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Ransomware Takes Down Oregon Public School

Another Ransomware Attack Targets Oregon Public School Roseburg Public Schools in Oregon is the most recent educational institution feeling the wrath of cyber criminals.  On Monday, May 7, 2018, school officials identified an undisclosed ransomware variant on their networks.  The malicious attack took down the school’s email systems, website, and software.  IT professionals are working […]

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Hackers Use The NSA Exploit, EternalBlue to Mine Crypto-Currency

Cyber Criminals Still Exploiting Year Old Vulnerability, EternalBlue The well-known NSA exploit, EternalBlue, caused major issues for PC users around the world when hackers used it to spread the global ransomware attack, WannaCry.  Shortly after this ransomware attack, Microsoft released a patch for the exploit.  One would think, PC users and IT professionals would make […]

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Proactive or Reactive, the Two Alternative Security Approaches

There Are Two Security Approaches – Which Fits You Best? When considering a security solution, individuals consider various aspects including price, usability, compatibility, and customer reviews.  However, how often do customers dig deeper?  Do they look at malware detection rates?  Do they look at the security approach taken by the antivirus vendor?  The answer to […]

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