The Computer Revolution is Not Over


The concept of making computer power affordable and easy to use has changed the human race as we know it. To be able to compute, create and learn where ever and when ever, creates a certain freedom that we humans have never experienced. The computer together with the internet has forced us to reconsider many of the important paradigms in our society such as the role that media plays in our lives, the role of television, as well as constructs such as the copy machine, the audio CD and so on. But if you look at the behaviors of Dell, Microsoft and HP, one would think that the revolution is over. No way. It has only just begun.

. Continue Reading

Do Smart Phones Improve our Lives?


Last week, I purchased my first smart phone. It is a Samsung Galaxy 4, and it costs $200 and I had to sign up for a 2 year AT&T plan at roughly $100 / month. I know that I am late to the party and an expensive party at that, but I am hardly excited. If you want to find me at the smart phone party, you can probably find me off in the corner somewhere. There is something that bothers me about the entire post-PC, smart phone revolution, so here is one PC guy’s thoughts on why smart phones aren’t all they are cracked up to be.

Continue Reading

The Kings of Junk Mail


It has happened to all of us. You open your inbox to be deluged by junk. Instead of reading relevant email from business correspondents, good friends and family, your email has been sold to the highest bidder to see if you need a new mortgage or a new bounce in your sex life. Thanks to SPAM filters and the like, this intrusion to our email has been throttled back to a dull roar. At least it is manageable and not overly annoying.

Continue Reading

Top 10 Malware Applications

digging deep into windows 7 defrag

Welcome to all PC Matic and Super Shield users. Someone asked me the other day, “How many viruses are running around out there?” That’s a great question. If you read all the press, there are millions and millions of viruses out there constantly trying to attack our computers and get our credit cards. I usually take all of those reports with a grain of salt, since the people making these reports want us to buy more of their security software. Then it occurred to me. We actually know the answer to this exact question based on the experience of our Super Shield installed base.

Continue Reading

Microsoft’s Most Popular Software Applications

At PC Pitstop, with the success of PC Matic and Super Shield, we now have a very large and active user base. On top of that, these cloud based applications proivde us with a unique look into how computers are being used. In this article, we share some of these amazing insights and take a closer look at the Microsoft applications that are being used the most.

Continue Reading

Windows 8 – The View from the Inside

windows 8 - the view from the inside

At PC Pitstop, we have a very unique view of the upcoming launch of Windows 8. On one hand, we are part of the Windows universe, and to the extent that Windows 8 is successful, then that is good for PC Pitstop. On the other hand, PC Pitstop and PC Matic exist to fix and repair many of the bone headed ‘features’ in Windows.

Continue Reading

Google – Stop Following Me

google privacyDear Google: I am writing to tell you one important fact. I bought the Sony NEX-5N camera. As you know, a friend of mine contacted me through my Gmail account, because he had recently purchased the Sony and he was ecstatic. I purchased the camera with the 19-55 mm lens, and then I also purchased the 55-200 lens as well. If you must know, I also purchased a bag, a tripod, and some filters. I paid roughly $1000 from and used my personal credit card. The stuff arrived about a week later, and I paid my Visa bill one month later. Continue Reading

How To Remove All The Crap From A Brand New Computer

You just bought a brand new computer, and you are so excited on getting back and getting it up and running. It hasn’t been in the news much, but new PC’s just keep getting slower and slower. It makes sense because the slower the PC is, the less time it will last, and hence the sooner you buy a new computer. That’s their plan. Continue Reading

The Ultimate Internet Super Speed Guide

internet speed

We’ve been analyzing performance of computers for well over 10 years, and there is another sub system that can impact the performance just about as much as any of your traditional sub systems such as memory and processor. That is your internet connection. In today’s world, you really cannot run your PC well without an internet connection. Even when I am writing an article like this, I prefer to be connected to the internet to do on-the-fly fact checking, or quick synonyms, or whatever. This guide will tell you everything you need to know about your internet connection and how to get the most out of it.

Continue Reading

The PC Is Far From Dead

First the iPhone comes out as the first of a slew of smart phones, and many pundits and industry observers forecasted the death of the PC. Now there is a tablet tsunami, and the entire world is in a frenzy about the ultimate demise of our great friend and companion, the trusty computer. Well, the death of the PC is greatly exaggerated. Worse yet, for some reason, the exageration seems to be willful and intentional. What do they have against the good old PC anyhow? I have no idea, but let me debunk this nonsense.

Continue Reading

The Sad Tale of my Broken Sony Laptop

November 3rd, 2010 was a sad day for me. I woke up from a sound sleep, and reached for my trusty Sony laptop at the foot of the bed. The peace from a good night’s sleep was quickly replaced with horror. My beautiful Sony laptop was broken. The screen was almost separated from the laptop’s body and keyboard. Apparently, while I was sleeping, my youngest son, Jesse (1 year 10 months), quietly slipped into the room and started banging on the keyboard.

Continue Reading

The World of Computer Security

Thanks for the tremendous response to our last piece analyzing the state of the security industry. We firmly believe that using cloud technology can help us better understand security issues and therefore make better security products. In this edition, we decided to analyze the distinctions between security in different parts of the world. We analyzed which types of security threats were most prevalent by region. We also analyzed which security software was most prevalent by region.

Continue Reading

5 Reasons I Hate my iPod

Ever since I was a kid, I have loved music. All types of music. You name it, and I got it. Blues, Jazz, Rock, Easy Listening, Gospel, Country, Soul, Rap, Funk, Latin, Brazilian. At this point in my life, I have a monster music collection. But this is not about my musical tastes, this is about my iPod. Or I should say iPods. Continue Reading

Detecting Facebook Security Problems

I joined FaceBook roughly about 1 year ago, and I have truly enjoyed the experience. I have connected with many old friends and relatives. Without FaceBook none of this would be possible, and hence my life is a little richer. But and this is a big but, Facebook is evolving into a dangerous place.

Let me give an actual example of how one can be tricked into downloading badware when on Facebook. First, I would like to introduce an old friend of mine, Duffy Conway. Duffy worked at Gateway in sales, and was consistently one of the company’s top producers. I left Gateway over 10 years ago, and I was delighted to have Duffy as my friend on Facebook.

Continue Reading

The State of PC Security

PC Pitstop Research analyzed 50,258 computers and found the following:

  • 23% of computers have no active security protection.
  • 14% of the computers had some sort of high level threat.
  • Spyware is the most common malware threat followed by Rogue Security Software.
  • Kaspersky protects the best against Rogue Security Software and Trend Micro is the worst.
  • Symantec protects against spyware the best, and Kaspersky the worst.
  • Trend protects the best against keyloggers and Avast fares the worst.
  • Kaspersky protects against viruses the best, and Symantec tails the pack.

Continue Reading

Extreme PC MakeOver #3

By Rob Cheng

I ran into Mark Tobias here in Rio de Janeiro. We were both attending a party to commemorate the third anniversary of the passing of a dear friend of ours, Doug Matheson. I soon found out that Mark is known as the tax man. No, he doesn’t work for the IRS, so don’t fly an airplane into his building. He is the software tax man. As our sales tax code gets continually more complex, Mark is the expert that writes the software to make sure that all the sales tax codes are being followed when we make an online transaction.

Continue Reading

10 Years of Making PCs Faster and Live Longer

PC Pitstop is 10 years old. Can you believe it? That’s right, PC Pitstop officially opened its doors in March 2000, exactly 10 years ago. As a former SVP at Gateway Computers, I had noticed that support costs were growing faster than revenue. “There had to be a way to automate the process of diagnosing and fixing common computer ailments”, I thought. And voilà, PC Pitstop was born.

Our tests were revolutionary for its time using principles of cloud computing that would become popular close to a half decade later. As millions of computers came to our web site for PC help, we were also able to collect the world’s largest database of PC statistics.

Continue Reading

Extreme PC Makeover

Welcome to a brand new and exciting addition to the PC Pitstop blog, Extreme PC Makeover. It’s happened to all of us. Your PC is getting old and it has slowed down to a crawl. You begin to look at the new computer ads in the Sunday newspaper. But you don’t really need a new PC, you need a PC Makeover. That’s the name of our new promotion, where some lucky soul will not need to buy a new computer because we will get that PC running like new and 100% for free. The only catch is that we get to write about it for this column. Just fill out the application below to see if you qualify.

Continue Reading

The PC Matic Blog

PC Matic Blog

Hello all PC Matic users! First off, thank you for purchasing PC Matic and the confidence you are placing in us, PC Pitstop, to keep your PC’s running fast, stable, and secure. Thank you.

PC Matic is like no other PC maintenance tool. The key reason is PC Matic’s architecture is based on cloud computing. PC Matic behaves much more like a web site than a typical Windows application. For example, Google is always adding new features into its search application. There is no Google release 2.0. You just go to Google and the latest technology is always at your disposal. Simple.

Continue Reading

The Highs and Lows of Upgrading to Windows 7


2009 was a great year at PC Pitstop. We have a lot to be proud of in the past year. We now have three products that can be considered best in breed, PC Matic, Optimize 3.0, and Driver Alert 2.0. More importantly, we have assembled an incredible team of dedicated and talented individuals. From development, to marketing, to customer service to technical support, we are striving to be the best we can be.

Continue Reading