Enterprise CIO Forum: The most absurd help desk questions

May 10, 2012 by in Enterprise CIO Forum

The most absurd help desk questions

By John Dodge for Enterprise CIO Forum


Video originally appeared here

Embedded here with permission from John Dodge.

John Dodge

About John Dodge

John Dodge is an award-winning journalist and newspaperman, who has covered technology and business since 1980. He spent 16 years at PC Week (now eWeek) as news editor and editor and several years as editor-in-chief of engineering magazines EDN and Design News. His personal blog is The Dodge Retort. John Dodge is presently the community manager at enterpriseCIOForum.com, an online community for CIOs sponsored by Hewlett Packard and produced by IDG.

4 Responses to Enterprise CIO Forum: The most absurd help desk questions

  1. bob says:

    one day there was a Secretary who had problems with a dos program on her floppy disk . so she called the manufacturer and was told to make a copy of the disk and send it to them for analysis, if the software was defective they would send her a new one .so she did and mailed it to them .on arrival they opened the envelope and removed a folded piece of paper with a photo copied picture of the floppy disk….lol


  2. Ken Atwood says:

    Exactly why I'll never work a Help Desk position ever again. There are just too many people that NEVER should be allowed to have a computer.


  3. Scott Baker says:

    OK, now how about a list of the most absurd help desk answers.


  4. rocketmouse says:

    Where is the text?


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