Rob Cheng
Dave Methvin
Steve Hogan
Lyle Schuknecht
Steve Bass
Harry McCracken
Chris Pirillo
Bill Pytlovany
John DodgeTop Loved Netbooks
Welcome everyone to a new and very exciting part of PC Pitstop. Roughly a year ago, as part of the incredibly popular OverDrive test, we began collecting user input about PC satisfaction. We began asking the following three questions:
- * How satisfied are you with this PC?
- * Is this PC running slow?
- * Is this PC hanging or requiring frequent reboots?
The satisfaction index is on a four star scale. (1 Star = Very Dissatisfied, 2 Stars = Dissatisfied, 3 Stars = Satisfied, 4 Star = Very Satisfied). We literally have collected millions of responses from all over the world.
Secondly, beginning in late April 2009, in addition to the three questions above, we asked for qualitative comments about the PC. This was the missing piece. User comments democratize the internet. Our group experience will define the success or failure of a product rather than clever marketing campaigns or strong distribution.
So with no further ado, we are announcing the Top 9 Netbooks based on our customer PC satisfaction survey results. A few notes about the results. In order to achieve statistical significance, the results have been filtered to exclude makes and models with low prevalence. This means, that if a model is new and still ramping, it may not yet be included in the charts. Also, very small manufacturers may also be excluded. Here are the top 9 netbooks!
| PC Pitstop Top Loved Netbooks As of July 1, 2009 | |||||
| Rank | Make | Model | Average Satisfaction | Model Info | |
| 1 | MSI | U-100 | 3.49 out of 4 |  | |
| 2 | ASUSTEK | 1000HE | 3.44 out of 4 | | |
| 3 | SAMSUNG | NC10 | 3.43 out of 4 | | |
| 4 | ASUSTEK | 1000H | 3.38 out of 4 | | |
| 5 | ACER | Aspire one | 3.37 out of 4 | | |
| 6 | HP | HP Mini | 3.36 out of 4 | | |
| 7 | DELL | Inspiron 910 | 3.35 out of 4 | | |
| 8 | ACER | AOA150 | 3.35 out of 4 | | |
| 9 | ASUSTEK | 900 | 3.03 out of 4 | | |
Related posts:
- Top Loved Commercial Desktops
- Netbooks – Who's Using Them?
- Top Loved Notebooks
- Top Loved Custom Desktops
- The Dodge Retort: 5 Reasons Why Netbooks Don’t Work for Work
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July 3rd, 2009 at 12:55 pm
[...] are new rankings of the top nine netbooks for user satisfaction, as reported in this blog post over at the Pitstop site. The Overall rating is on a scale of one to four stars. Pitstop also asks users whether their PC is [...]
July 3rd, 2009 at 3:20 pm
[...] tuning it up. In other words, they come in contact with a lot of PC users. This week the company published the results of a survey asking netbook user about their satisfaction with their little laptops. The results? Overall, it [...]
July 3rd, 2009 at 3:58 pm
[...] Source [...]
July 3rd, 2009 at 5:28 pm
[...] PC Pitstop survey ranked the top nine netbooks based on user satisfaction and results showed that the MSI Wind [...]
July 6th, 2009 at 1:30 pm
[...] leaders Acer and Asustek as well as PC powerhouses Dell and HP when it comes to satisfaction. In PC Pitstop.com's netbook satisfaction survey, the MSI Wind U100 came out on top with with 3.49 out 4 ranking followed closely by the Asustek Eee [...]
July 7th, 2009 at 11:27 am
[...] are the Top 9 netbooks survey conducted by PCpitstop.com as of July 1, 2009. Credit Fudzilla.com Credit : [...]
July 7th, 2009 at 2:35 pm
[...] As John noted yesterday, MSI has the "most satisfying" Netbook, according to a survey from PC Pitstop. [...]
July 9th, 2009 at 8:32 am
Some specs when you have a chance
July 10th, 2009 at 5:04 pm
Why isn't the Advent mentioned . I use one and it is brilliant
July 11th, 2009 at 12:34 am
[...] PCPitstop, ein Anbieter von Online Diagnose- und Tuning-Software, hat eine Umfrage unter seinen Nutzern veranstaltet, die die Zufriedenheit mit den einzelnen Netbook-Modellen abfragt. [...]
July 11th, 2009 at 5:31 am
[...] acuerdo a PCPitstop, estos 3 netbooks copan los 3 primeros puestos de netbooks / Miniportatiles mejor valorados por los [...]
July 11th, 2009 at 11:30 am
[...] Karan on Jul.11, 2009, under News In a Netbook Satisfaction Survey survey conducted by PCpitstop.com, MSI’s Wind W-100 has emerged as the leader as of July 1, 2009. The users gave it an average [...]
July 19th, 2009 at 7:43 am
[...] * * How satisfied are you with this PC? * * Is this PC running slow? * * Is this PC hanging or requiring frequent reboots? The satisfaction index is on a four star scale. (1 Star = Very Dissatisfied, 2 Stars = Dissatisfied, 3 Stars = Satisfied, 4 Star = Very Satisfied). We literally have collected millions of responses from all over the world. Top Loved Netbooks | PC Pitstop [...]
December 5th, 2009 at 4:35 pm
I've had a horrible experience with ASUS Eee PC and the service center. To make a very long story short, my Eee started to slow down and do unexpected and quirky things about a month after I purchased it. The problems, which were not specific to one or two applications, increased exponentially. These problems included but were not limited to frequent unexpected browser quits, scrolling problems, inability to load dictionary, spontaneous elimination of files (no, I didn't accidentally erase my class roster), trouble recognizing peripherals (like my printer), error messages that don't relate to the underlying task, constant crashes, etc.. Dealing with the service center in Fremont CA was nothing short of absurd. I clearly listed the issues. They would call and tell me that there was nothing wrong. I would get it back, and it had the same problems. I returned it to the service department. They called me up and asked me what the problem was. I told them again. They called back a couple of weeks later and asked me what the problem was. I patiently told them yet again. Finally, they said that it was fixed. I picked it up. It had exactly the same issue. Nothing had changed except my age.
I'm prepared to accept that I had a defective unit. But the service department's actions made me think otherwise.
It's my belief that many manufacturers know that there are inherent problems with their operating systems but play them down when complaints arise.
Operating systems are more or less stable depending on a number of things. I'm convinced that some OS are very unstable and degrade over a relatively short time. I think that this happens primarily due to the OS's inability to rid itself of fragments of code from the ever larger number of scripts that it's inundated with. Wiping the disc won't fix that problem.
So, I'm unsure of what exactly is wrong with my ASUS Eee PC. A faulty motherboard sounds likely, but why then would the techs not have found that?
I do know that I'm about to recycle my ASUS Eee PC.
RIP ASUS Eee PC 1/5/08 – 12/5/09
December 5th, 2009 at 4:44 pm
P.S. – It would be of use to know how long the respondent had used the unit that they were reporting on in the survey. Also, and this is very important, surveys that are "self-selected" are inherently biased.