What you and several other posters seem to be asking for is a turnkey solution. That is not possible because a program that hasn't been customized won't know what software you have on your system that you do or don't want to use in its default configuration? This is one reason companies have IT personnel for their networks who are the only ones authorized to put programs on company computers. Under that circumstance alone is it possible to know how to configure all the machines in the network automatically. Otherwise, it's a little like asking a plastic surgeon to just fix everything that's wrong with you, or a hairdresser to just give you a better look. If you don't first reach agreement on what you want to keep and what you want to lose or what you want enhanced, you'll probably be displeased by the result. Until the day psychic software comes along, we’re stuck making the decisions for ourselves.

About the only thing I know to suggest you do with msconfig is to run it, go over to the startup tab and write down the names of all the programs that start automatically (the ones with checked boxes). Then go to the web and Google them one at a time to find out what they are? I find I have no use for the various entertainment media quick start programs, like for I-tunes. I would rather just let them take a little longer to load and start manually when I need them, so I uncheck their boxes in the msconfig startup list. The same with Acrobat tray and programs that check for updates. I just don't need all that clutter. So, once I identify them, I uncheck their boxes in that msconfig tab and save the extra boot time and memory they consume. I just have to remember to check for updates manually. About once a month I have a computer maintenance day and do all that, and defragging and the rest.

The "scan failed" error is from an incomplete or interruped definitions download and has nothing to do with 64 bit compatibility.

I personally don't use a 64 bit OS but I know Doug in Customer Service does and has no problems.

All of our products carry a Money Back Guarantee and I don't believe you will find anyone that has a complaint with this long standing policy.

I'm not sure where you have written because we don't have any monitored email addresses but feel free to go back to customer service if you continue to have problems. http://www.pcpitstop.com/store/service.asp
Thanks again and I hope this has been a help.

The new cleaners, removals etc etc on the web are doing this, and it is a scam. You buy, say, a reistry cleaner, only to find out that this product does NOT support 64 bit. Fat chance of getting you money back. I have noticed when trying , for instance, exterminator today, and while I started scan, it says " scan failed" and then has a page that says " found no threats". If the scan faled, how do you know?

This is a warning sign that 64 bit is not supported. Fat chance if you buy something on the net and 64 bit is not supported, of you getting your money back.

I would hope, and think that PCpitstop would not do this, but I have written and asked on several occasion if ______ supports 64 bit. No answer, nor do you disclose if or not that _____________ supports 64.

Can you please mark clearly that your products do or dont support 64 bit? alot of people are using it ( 64 bit) you know. Your losing approx 120 bucks in purchases from me right now, but I cannot get a straight answer if it is supported or not. That is a red flag of the sales tactic other dubvious sights are using. Not that you are, but could you make it clear which do or do not support 64 bit?

Thank you,

Brian